Help & Support
Have questions or facing an issue? We're here to help. Browse our FAQ or contact our support team directly.
Doctor didn't show up? You're protected.
If your doctor fails to join, you're entitled to a full refund. Call us at +91 98115-50404 and we'll process it within 3–5 business days.
Call Us
Mon–Sat, 9 AM – 8 PM
+91 98115-50404
Email Us
Response within 24 hours
drjnagpal68@gmail.com
Quick support
+91 98115-50404
Why Trust Us
Our Guarantees
100% Refund
Full refund if the doctor doesn't show up. No questions asked.
Secure Payments
Transactions processed via Cashfree with bank-grade encryption.
HD Video Calls
Crystal-clear consultations that work on any device.
Valid Prescriptions
Digital prescriptions accepted at all pharmacies across India.
Quick Support
Our team responds within 24 hours, or instantly by phone.
Verified Doctors
Every doctor on our platform is NMC-verified.
Got Questions?
Frequently Asked Questions
Find answers to the most common questions below
Still need help?
Our support team is available Monday to Saturday, 9 AM to 8 PM IST. We typically respond within a few hours.